is employee of the month
When the St. Mary’s Hospital customer service team began deliberating to select the November Employee of the Month, it took half the meeting to describe just some of the kind deeds of Stacie Jackson, Clinic Medical Secretary. Just to name a few, Jackson helped coordinate use of The Neighbors House for out-of-town relatives of patients; she befriended a terminal patient who was homeless, helping find him a home and corralling some of her children to help move his items from a tent to his new apartment; she was instrumental in initiating the No One Shall Die Alone (NOSDA) program; she and her family help each year with the Christmas Angel Tree, packing food boxes and helping deliver items to needy area families; and, not too long ago, she jump started a patient couple’s car whose battery died in the parking lot. “She personifies customer service and consistently goes the extra mile,” said one customer service team member.
Jackson began working with St. Mary’s Hospital in 2004 at the Kamiah Medical Clinic where she was hired to fill in while another person was on maternity leave. Shortly afterwards, her fill in job became full time at the Cottonwood Medical Clinic where she answers the phones, greets incoming patients and assists the providers and nurses in scheduling patients.
“I originally applied for the position because my job as a mom was becoming part time,” said Jackson. “I love the camaraderie of my fellow workers and enjoy the interaction with each of our patients.”
She also travels to the SMH Craigmont Clinic to fill in whenever necessary and regularly serves as the receptionist at the clinic in Elk City. “Every time I go to Elk City there is a special patient who brings me six chocolate candy kisses. I bring her brownies. It’s a great relationship.”
According to Jackson, Theresa Uptmor, former SMH clinics manager, hired her telling Jackson that she had the caring personality necessary to work in a clinic setting. “I will always be grateful to Theresa for having confidence in me and for giving me a chance. She told me I could always learn the skills, but an outgoing personality wasn’t something you can teach someone.”
Jackson and her husband, Jeff, live in Ferdinand. They have three children, Amanda, Ashley and James, plus two grandchildren, Olivia and Samuel.
“When Stacie gives, she gives freely and it truly comes from her heart,” said Julie Church, RN. “She always asks if there is anything she can do to help and is invariably the first one to step up and offer a helping hand. She is an exceptional person and we’re lucky to have her.”